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 building blocks     
    real-time rating
    provisioning                    
    replenishment
    customer relationship
    add-on capabilities
 administration
 support
 infrastructure

 

 

provisioning

Once your customer information is migrated into Tri-plex Prepaid, you manage it using our customer relationship tools.

And since nothing is ever simple, we provide an additional suite of tools to integrate Tri-plex Prepaid into your operation.

switch and system provisioning

There are a number of ways to add Tri-plex Prepaid to the mix of systems that must work together to provide service (e.g., the MSC, point of sale, voice mail, etc). We will work with you to discuss the options and assist in determining the most effective approach.

upstream provisioning

Our Upstream Provisioning Interface is an application that allows a remote system to access and update information in the Tri-plex system. It is a real-time interface in which each transaction from the remote system (client) elicits a response from the Tri-plex system (server).

It incorporates a wide range of provisioning functionality, including new account activation, account refilling, adjustments, queries, edits, balance decrementing and crediting, as well as account renaming, cancelling and reinstating.

batch provisioning

The Tri-plex Bulk Provisioning Interface is an application that provides a means to do bulk updates to account information. Typically, account information is updated manually by CSRs using VcProv. However, if the need arises to update specific information for a large number of customers, then the Bulk Provisioning Interface can be used.

The Bulk Provisioning Interface currently supports a number of provisioning functions, including activating, adjusting and cancelling an account as well as refilling and editing account information. The Bulk Provisioning Interface program runs continuously and is also able to communicate with a third-party platform (e.g., a credit-card verification system).

 

 

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