provisioning
Once your customer information is migrated
into Tri-plex Prepaid, you manage it using our customer
relationship tools.
And since nothing is ever simple, we provide an additional
suite of tools to integrate Tri-plex Prepaid into your operation.
switch and system provisioning
There are a number of ways to add Tri-plex Prepaid to the mix of systems
that must work together to provide service (e.g., the MSC, point
of sale, voice mail, etc). We will work with you to discuss
the options and assist in determining the most effective approach.
upstream provisioning
Our Upstream Provisioning Interface is an application that
allows a remote system to access and update information in the
Tri-plex
system. It is a real-time interface in which each transaction from
the remote system (client) elicits a response from the Tri-plex
system (server).
It incorporates a wide range of provisioning functionality, including
new account activation, account refilling, adjustments, queries,
edits, balance decrementing and crediting, as well as account renaming,
cancelling and reinstating.
batch provisioning
The Tri-plex Bulk Provisioning Interface is an application that
provides a means to do bulk updates to account information. Typically,
account information is updated manually by CSRs using VcProv. However,
if the need arises to update specific information for a large number
of customers, then the Bulk Provisioning Interface can be used.
The Bulk Provisioning Interface currently supports a number of
provisioning functions, including activating, adjusting and cancelling
an account as well as refilling and editing account information.
The Bulk Provisioning Interface program runs continuously and is
also able to communicate with a third-party platform (e.g., a credit-card
verification system).
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